Managed Voice Services | Troyka-TC

MANAGED VOICE SERVICES

Say "Hello" to Unified Communications

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Enjoy Seamless Communication

and Collaboration

Traditional phone systems might not offer everything your staff needs in today’s “work from anywhere” environment. Managed Voice Services can help! We offer tailored, all-in-one communications solutions that bring your coworkers and customers, together. 

What is Managed Voice Services?

Elevate Managed Voice Services brings your organization’s favorite communication channels together into one, unified, cloud-based system that is managed and monitored by a service provider. This intuitive communication experience is designed to assist in bridging the gap between in-office workers, remote employees and customers – all in a single platform. 

Benefits of Managed Voice Services

  • Stay connected through desktop phone, computer-enabled app or mobile phone app
  • Your choice of communication channels
  • Enhanced collaboration features
  • Quick and simple upgrades and user installations
  • Personalized, user-friendly customer experiences
  • State-of-the-art encryption and security management
  • Improved employee productivity
  • Advanced reporting and analytics
  • 99.999% uptime guarantee with cloud-based reliability

Your All-in-One Business Communications Solution

Gone are the days when businesses needed multiple, separate systems to communicate with employees and customers. Elevate Managed Voice Services combines your preferred communication methods into a single, streamlined unified communications solution.

 
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Voice, Fax and Email

Featuring your favorite traditional communication methods

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Chat, Text (SMS) and Instant Messaging

Expanded communication options for ultimate convenience 

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Video and Audio Conferencing

Virtual meetings featuring screen sharing for enhanced participant collaboration

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Mobile Friendly App Integration

Work from anywhere on your app-enabled computer or smartphone

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Calendar Integration 

Organize your calendar, join virtual meetings or make a call with a single click

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Call Recording 

Next-level collaboration and presentation tools.

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Customer Call Center

Advanced Features

Managed Voice Services goes beyond traditional calling. Offering a variety of options in addition to voice – like live chat, email and video, your customers will be empowered to choose the communication method that fits their preference. Plus, with features like Interactive Voice Response (IVR) and self-service menus, callers can choose their own journey for a more personalized customer experience. It’s a win-win for everyone! 

Request a Demo - 

Contact our team of technology experts to talk through your needs and schedule a Managed Voice Services demonstration. Complete the form below.